Reliable service and transparent pricing
What sets us apart is our full focus on long-distance relocations and transport, along with our experience in the field. With us, you don’t need to pay unreasonable amounts for transport or for an empty return trip. Instead, we combine loads from multiple customers to share costs and use our customer network to find return loads, so you only pay for your own shipment and the space it takes in the vehicle – not for empty space or empty kilometers. 4.9/5 ⭐⭐⭐⭐⭐
Our pricing is based on a fixed contract rate, ensuring transparency with no hidden costs. The final price is determined by the volume of goods, the distance between the pick-up and delivery locations, and any additional services. The price agreed at the beginning will not change.
CONTACT INFORMATION
-For any inquiries or customer service questions, you can contact us by email at info.muuttotrip@gmail.com . I strive to respond to messages within 4 hours on weekdays between 9:00 and 17:00.
-We speak English, Finnish,
Swedish and Spanish!🌞👌
- Any questions? Don't hesitate!
If you have any questions about your move or transportation, feel free to ask—I'm here to help! Don't be left wondering about any ambiguities, get in touch, I'll be happy to help! 😀
- Urgent matters
For urgent matters or emergencies, you can reach me by phone. I will also respond as quickly as possible on weekends. You can also send a message via WhatsApp to the same number.
-Please note, please be kind and do not call me for price inquiries or detailed questions, as I am often driving and cannot help properly. Please use email or WhatsApp for these matters.
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🧠Frequently Asked Questions (FAQ)
1.-How long does shipping from Finland to Germany take?
Usually 2–4 days depending on the departure and destination cities and other concurrent routes.
2.-Can I travel with the moving van?
Unfortunately, on long journeys, such as between Finland and Germany, it is not possible to travel with a driver.
3.-Will the driver help with loading and unloading?
Yes! The driver will help carry, load and unload your belongings – you won't be alone on moving day.
4.- What documents do I need for an international move?
No separate documents are required for private customers in the EU, but we recommend that you prepare a manifest at the request of customs or authorities. We will take care of the necessary permits and documents for you.
5.- When and how does payment take place?
You can pay before or after the move by invoice, bank transfer, or cash, whichever suits you best.
6.- How are my goods insured?
All transports include Pohjola insurance, which covers damage during transport. You can have peace of mind throughout the journey.